saku21 Privacy Policy
saku21 is committed to protecting the privacy and personal data of users on our online betting and casino platform. This policy explains what types of data we collect, how we use it, and the rights and control options available to users.
Types of Data Collected
We collect various types of user data to support service functionality, security, and communication, including:
- User account information such as name, email address, and phone number provided during registration.
- Device and browser data such as IP address, device type, browser type, and session data to improve the user experience and prevent misuse.
- Local payment transaction information in Indonesian Rupiah (IDR), including payment method, processing status, and payment history.
- Cookie usage data and similar tracking technologies for traffic analysis, personalization, and security.
- User activity history on the platform, including bets placed, interactions with features, and game preferences.
Purpose of Data Use
We use your data primarily to:
- Provide and manage sports betting, casino, and gaming services in an optimal way.
- Ensure the security and integrity of accounts and transactions to prevent fraud and misuse.
- Deliver important communications relating to your account, promotions, service updates, and technical notices.
- Analyze service usage to improve our products and introduce new features that meet the needs of local users.
- Support compliance with applicable regulations and law enforcement requirements.
Cookies & Tracking
saku21 uses cookies and other tracking technologies to enhance user convenience and security. Cookies help store user preferences, facilitate automatic login, and analyze traffic on our site.
Users can manage their cookie preferences in their browser settings; however, disabling certain cookies may affect site functionality.
Data Storage & Security
We apply advanced security protocols such as SSL encryption to protect user data from unauthorized access. Data is retained only as long as operationally necessary and deleted in accordance with our data retention policy.
Only authorized staff are granted limited access to data, and all access activity is strictly monitored.
Sharing Data with Third Parties
We do not sell user personal data to third parties. Data is only shared with trusted entities that work with saku21 for service delivery purposes, such as payment providers and security services.
All such partnerships are subject to confidentiality agreements and strict data protection standards.
User Rights
Users have the right to access, correct, update, and delete their personal data in accordance with applicable law.
To exercise this right, users may contact our customer service through official channels.
We are committed to responding to user rights requests promptly and transparently.
Policy Changes
This Privacy Policy may be updated from time to time to reflect changes in regulations or operational practices. Changes will be announced through the official saku21 website and will take effect upon publication.
Users are encouraged to review this page regularly to stay informed about the latest updates regarding the protection of their data.
Support Contact
For questions or complaints related to the Privacy Policy, users may contact the saku21 support team by email: [email protected].
We are ready to assist and provide a full explanation of how your personal data is managed.